VS
Vimal S

1 reviews | Active since Feb 2012

02 Mar 2016, 22:53

conditions & partners for Vitality discounts

hi there,<br> <br> I'm a Discovery Vitality member. In order for members to gain rewards we have to jump through hoops which takes time and also costs additional money to get reasonable discounts with Vitality. On top of all this you choose rewards partners that are a small community which is restrictive & frustrating.<br> <br> There are even more conditions when booking a flight or accommodation. I recently found out that one needs to book 21 days in advance otherwise only a 10% discount is app**** as apposed to the vitality status discount. Explain why this is so???<br> <br> You are forcing our buying patterns; forcing our selection of shops to your small list of partners then you add more conditions on top of all of this. You are a really frustrating rewards programme. Seems like I have to change my life according to your points system. Seems I'm working so hard for a tiny return. I'm looking to other rewards programs now. Discovery Vitality sucks!!<br> <br> regards<br> Vimal

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply03 Mar 2016, 08:59
Official
Hello Vimal_Singh,

Thank you for your post.

We have referred this query to one of our Vitality Specialists to contact you and resolve.

Regards,

Kholofelo Marutha
Discovery Vitality