Clear indication of inefficiency and incompetency

As I have been saying for the past 14 days to various staff members at discovery it is quite clear that they are so inefficient and *********** when it comes to customer service, and what happened today just proves me right! by the way none of my issues are resolved to date and they go back to the 18th of June 2015. However I activated the clicks health benefit and dischem health benefit telephonically at the end of JAN 2015 or beginning FEB 2015 and was told the new health cards will arrive in the post. I finally received it today. A WHOLE 6 MONTHS LATER. Let us not blame the postal service as the document inside is dated 3rd June 2015. In essence it took discovery vitality 6 months to get this done! Well done guys! You guys are simply AWESOME and you guys ROCK! :-)