1 reviews | Active since Dec 2012
Changing Targets
Vitality active rewards is a great idea, as you get rewarded for staying in shape - Excellent, I sign up.<br> <br> November a apple watch benefit is added, I am making my targets,so i sign up for that.<br> After that we hit the first snag.<br> I miss two weeks of targets (my target being over 1000 points) I contact Discovery and they say the points were incorrectly allocated to me up to then due to an error.<br> I used points allocated to determine if I could make the targets, feeling cheated I contacted Discovery to return the watch but after dealing with a very good consultant, that put my mind at ease, with their system will be corrected in 2016 and that they will adjust my points down for the error, I decided to keep the watch.<br> <br> Now 2016 I am making my targets, missing a week due to illness and another due to my avg hart rate being 1 beat pm less than the required for a workout.<br> <br> Now in April the points system changes again and I don't know how I am going to make my Target of 1100 points, <br> Normally I could get 300 points for a 45 minute workout from April its 90 minutes for 300 points.<br> This is unfair and not rewarding, as I now have to stress to basically find money in the budget for the watch
Thank you for your post.
Vitality is a wellness brand and as a scientific-based wellness programme we strive to deliver on Discovery's core purpose of making people healthier. To do this, we need to reward members for clinically relevant and verifiable exercises.
We still offer you many ways to earn your fitness points, and you won't have to miss out on your Vitality Active Rewards goals. We are placing more emphasis on data which is both verifiable and clinically relevant.
In addition, we acknowledge that these points changes will impact our members on Vitality Active Rewards and we have therefore decided to recalculate every Vitality Active Rewards members' goal in order to account for these changes.
Regards,
Discovery Vitality
Thank you for your post.
Vitality is a wellness brand and as a scientific-based wellness programme we strive to deliver on Discovery's core purpose of making people healthier. To do this, we need to reward members for clinically relevant and verifiable exercises.
We still offer you many ways to earn your fitness points, and you won't have to miss out on your Vitality Active Rewards goals. We are placing more emphasis on data which is both verifiable and clinically relevant.
In addition, we acknowledge that these points changes will impact our members on Vitality Active Rewards and we have therefore decided to recalculate every Vitality Active Rewards members' goal in order to account for these changes.
Regards,
Discovery Vitality