1 reviews | Active since Feb 2011
CEll C
As a result of the Discovery Vitality Partnership. I moved my contract from MTN to cell C.<br> <br> From sih=gning the contract i had hassles with Cell C from the phone not being available all of a sudden once the contract was signed and having to wait for the phone.<br> <br> To me not being able to turn on and off my international roaming. Via the web portal as i had with MTN.<br> <br> The latest event is where my Phone has been barred due to the debit order according to Cell C not coming off my account. When i requested that they just make a double withdrawal it transpires that they do not have my card details.<br> <br> It has now been almost three days since payment has been made and i still have have no ability to make calls or send sms's despite having turned my phone off and on and also removing the battery.<br> <br> I would strongly recommend that any vitality member not take up this offer from Cell C and in my mind has done damage to the vitality brand.
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Vitality Mobile Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Vitality Mobile Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
