RT
Riaan T

1 reviews | Active since Feb 2016

02 Feb 2016, 13:54

Cancelled Vitality on wrong client

I cancelled my vitality and after that, my fathers' vitality has been cancelled and not mine.<br> <br> I have been main member on my own discovery profile for more than 7 years now.<br> <br> I do not know how this is possible in such a system, but please correct this mistake as soon as possible.<br> <br> Call center reference number: ***

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply02 Feb 2016, 16:23
Official
Hello riaandutoit1,

Thank you for your comment and for bringing this matter to our attention.

We have contacted Mr Andries Du Toit on his cell phone *****6932 to resolve this matter.

If you have any further queries, please do not hesitate to contact us again on ***.

Regards,

Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality