Cancelled vitality

From August 2015 I have been having countless problems with Discovery. I tried to replace my life cover and they sent someone over to try save my policy. This person messed up my medical aid,life cover and vitality. He tried to replace the policy but I decided to keep the old one and had it reinstated within 30 days. I was told by discovery that they would sort it out with virgin active and notify them that I'm not cancelling my vitality. However my husband and I have been overbilled since then with no reimbur*****ts. He got so tired that he put a stop order from virgin active debiting his account. They have now phoned him to say that his account is in arrears and that his vitality was cancelled with discovery and that's why he's been overcharged since August 2015. I find that odd because as the principle member of the life cover policy I am paying for vitality. How is it possible that his gym membership got cancelled when it is linked to mine which is not cancelled. They told me to sort it out with Discovery because it's not their problem. As a long time customer I don't have time to deal with **** like this. Please sort this mess out!