bB
brudvig B

1 reviews | Active since Dec 2016

26 Apr 2017, 09:55

Cancelled my gym benefits without any communication!!!

<p>I phoned vitality today to be advised that my gym benefit has been cancelled, no where in my emails did I get any email communication that this was going to happen, I had been involved in an operation where I was unable to attend gym and have the documentation to prove that the most of March and April I could not attend gym sessions. I was always a loyal client to Discovery but now I feel like it was the worst mistake.</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply26 Apr 2017, 10:29
Official

Good Morning Danielle,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team