tG
tilani G
1 reviews | Active since Jun 2012
04 Jan 2016, 16:34
Cancelled key-fit - loss of gym membership
I joined Key fit in September 2015, and joined Virgin Active. I moved to a better medical aid plan, and lost my key-fit benefit, without Discovery notifying me of such a change. My gym membership now went from R198 to R650, and I paid an upfront fee in September which will now most probably be lost. What should I do to rectify this with Virgin Active, and join Discovery Vitality, as they are clearly at fault for not notifying me that there will be a change. I will most probably have to pay another lump sum to join via Vitality, which is not acceptable as I am paying double then. <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
06 Jan 2016, 08:11Hello tilani,
Thank you for your comment.
We will be in contact shortly to assist with your query.
Regards
Keymira
Thank you for your comment.
We will be in contact shortly to assist with your query.
Regards
Keymira
Discovery Vitality & Vitality Mall's reply06 Jan 2016, 08:11
Official
Hello tilani,
Thank you for your comment.
We will be in contact shortly to assist with your query.
Regards
Keymira
Thank you for your comment.
We will be in contact shortly to assist with your query.
Regards
Keymira
