AM
Akesh M

1 reviews | Active since Jan 2012

10 Dec 2015, 10:19

CANCELLATION OF VIRGIN ACTIVE MEMBERSHIP

On 30th November 2015 I sent a request to cancel my virgin active membership which clearly stated the policy number. Discovery replies on 10th December 2015 that they are now cancelling my entire Vitality membership. Can discovery do anything correctly?

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply10 Dec 2015, 12:17
Official
Hello Ak0007,

Thank you for your comment and for bringing this matter to our attention.

We will investigate this query and contact you to resolve.

Regards,

Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality