CB
Corne B

1 reviews | Active since May 2012

06 Apr 2016, 08:12

Can not track Gym visit

Discovery wants you to have validated exercise data and yet they cant track the basic gym data in the first place. I went with 2 other people and of the 3 only 1 person gym visit was registered. So you think let me wait, and you go again the next day. Guess what, that one will appear the next day on discovery. I think this is a deliberate intent to make sure people do not make their targets and pay anything for any so called \reward\". I have complained about this before and yet nothing has happened. No feedback no result! What is the point of having a weekly target, which you cant reach or stay motivated to reach because every attempt you make to reach it boycotted by deliberately not adding your data? What does back date help you? It is not about the reward but about lifestyle change, which does not help if you cant track it with a stupid gym visit? "

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply06 Apr 2016, 13:51
Official
Hello lifecycle,

Thank you for your post.

We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.

Regards,
Discovery Vitality