Can no longer claim points
I took part in a race this weekend unaware that I would be unable to claim points after the race. I only see now that it has to be a race on your race calendar. Only 1 of the races that I am entered in, up until the end of May, is on the list. To make matters worse I have a Tom-Tom watch so any exercise that I do during the week not at the gym I won't receive any points for either. I only go to the gym twice a week for strengthening and stretching excises but my goal is 400 points. This 400 points goal has now frankly become unattainable for me on a regular basis whereas before all of these changes it would have been easy for me. I am not being rewarded for my activity which is unacceptable considering that I am paying for the vitality product, I am putting in the time to be healthy and therefore should be rewarded for all of my health related activity which I am not. <br> <br> This is not the first time I have had a bad experience with Discovery Vitality, a few years ago we lost about R5000 due to a combination of their and one of their brokers incompetence. Should have reported them then as that is far more serious.
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards
Discovery Vitality
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards
Discovery Vitality
