1 reviews | Active since Mar 2009
Bug ridden Vitality app on Iphone
Good day I'm no longer impressed with your Vitality App on my IPhone. Last weekend none of my Active workouts were captured by your bug ridden app. Told email screen shots in order for this to be captured. Well seems the your bug ridden app is once again not working as none points have been awarded since 27 Jn 2016. This is no longer acceptable that you release twice this week bug fixes and clearly your app is riddled with bugs. You as Discovery clearly do not want to honour those customer whom got apple watches through your promo to encourage clients to workout and to have it for free when they meet the weekly goals. Clearly this is no longer possible with your bug ridden app. I will now go to the press in this regard as i want this resolved today. DO PROPER UAT BEFORE YOU RELEASE APPS TO YOUR CLIENTS !!!!!
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Service Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Service Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
