Broken Tomtom, Not their Problem

So, my Tomtom Runner 3 watch broke after 5 months of use, I sent it into Totalsports who said that they would send it to Tomtom who would take 10 business days to give me an answer, in the meantime, I have lost all my activities for the week, it would be fine if i had a watch to track points this week because there's enough time to still make my 900 target, I can do without the watch if I know at the start of the week so that I can Parkrun or whatever, so basically, this week is a writeoff even if i do run everyday for the rest of this week as its not tracked so i can get max 100 points per day.

After reaching my goals EVERY WEEK since joining discovery in March (33 weeks), today, I get told that there's nothing they can do and I would not reach my target for this week, this has a financial implication as I do have the shoebooster.

All I am asking for is a review of this week only as my passed history is quite clear I'm beginning to also wonder why Discovery Vitality does not respond on Hellopeter

Fitness Devices and apps - TomTom -MailRef# ********** 998#-