RS
Rian S
1 reviews | Active since Oct 2014
15 Feb 2016, 09:07
Broken System
Hi,<br> <br> I recently bought two Fitbit devices and I cannot link them to my Discovery App. Neither my iPhone or Android and I tried on multiple different connections.<br> Also, I've noticed not all my workouts are loaded under the rewards section, neither do all my data from my iOS Health App get synced. This is a major issue. Its no use to advertise this so called amazing service and it doesn't work. Please fix this. I know of several people with the same issues.
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Discovery Vitality & Vitality Mall's replyOfficial
15 Feb 2016, 09:55Hello rianswanepoel,
Thank you for letting us know that you are not able to link your device to Vitality.
For your ease and convenience, we have set up a Vitality support page on our website for all queries related to fitness devices, apps and achieving Vitality fitness points and this will help you to link your device.
You can also view your Vitality status and see how many Vitality points you have and access our Vitality Active Rewards FAQs online.
If you have any more queries, you can contact us on ***. Alternatively, you can access the website at www.discovery.co.za.
Regards,
Discovery Vitality
Thank you for letting us know that you are not able to link your device to Vitality.
For your ease and convenience, we have set up a Vitality support page on our website for all queries related to fitness devices, apps and achieving Vitality fitness points and this will help you to link your device.
You can also view your Vitality status and see how many Vitality points you have and access our Vitality Active Rewards FAQs online.
If you have any more queries, you can contact us on ***. Alternatively, you can access the website at www.discovery.co.za.
Regards,
Discovery Vitality
Discovery Vitality & Vitality Mall's reply15 Feb 2016, 09:55
Official
Hello rianswanepoel,
Thank you for letting us know that you are not able to link your device to Vitality.
For your ease and convenience, we have set up a Vitality support page on our website for all queries related to fitness devices, apps and achieving Vitality fitness points and this will help you to link your device.
You can also view your Vitality status and see how many Vitality points you have and access our Vitality Active Rewards FAQs online.
If you have any more queries, you can contact us on ***. Alternatively, you can access the website at www.discovery.co.za.
Regards,
Discovery Vitality
Thank you for letting us know that you are not able to link your device to Vitality.
For your ease and convenience, we have set up a Vitality support page on our website for all queries related to fitness devices, apps and achieving Vitality fitness points and this will help you to link your device.
You can also view your Vitality status and see how many Vitality points you have and access our Vitality Active Rewards FAQs online.
If you have any more queries, you can contact us on ***. Alternatively, you can access the website at www.discovery.co.za.
Regards,
Discovery Vitality