Broken Discovery Vitality Points Machine

So I have been training at SMAC ( Shaolin Martial Arts Centre ) in Bedfordview Johannesburg. I recently joined the Vitality team as seeing that I do go to my Martial Arts Centre 3 times a week I could gain more vitality points combined with my gym activities of 3 times a week.

But the software on the machine is apparently broken, and after talking to the managers of SMAC the informed me that Discovery Vitality's Tech guys have never responded to the several calls made to them regarding the repair or reinstallation of the Discovery software!

So me and several other people who are all discovery members, some who have several of discovery's services enlisted who all train at SMAC find this to be completely unacceptable behaviour. We hereby request that a representative be sent out in this week to fix this problem.

If this was a larger gym such as a Crossfit centre I don't think discovery would have left this problem for so long, complete and utter unprofessional service has been shown here, and it is really disgusting!

The Contact details of SMAC are : 1 Townsend Rd, Bedfordview, 2007 Claudia Sebregts **********

Awaiting for your call.