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eoussov E

1 reviews | Active since May 2016

07 Feb 2017, 09:04

Biokineticist points and discount not being allocated after 1 month !!!!

<p>Hi Highly efficient team of Vitality!</p> <p> </p> <p>Can someone sortr this unacceptable service, as I went to Biokineticist one month ago and still don't have points or discounts allocated,ho is refunding me the difference of discounts from 15% to 25% as your useless team cannot sort this escolated matter for the period of one month. Wrting to vitality@discovery does absolutely nothing except annoying and desturbing calls from call centre, can you just sort it out.</p> <p> </p> <p>Name of practitioner at Virgin Active Cresta Kendra Dykman</p> <p> </p> <p>For premium I am paying for Discovery scheme I expect slightly better service !!!</p> <p>Egor Oussov</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply07 Feb 2017, 14:31
Official

Good day Egor

thank you for contacting us.

We have escalated your query for urgent management intervention.

Regards,

Vitality Team