SB
Siobhan B
1 reviews | Active since Jan 2016
05 Jan 2016, 07:59
billed twice after canceling membership
In November 2015 I canceled my membership but was still billed. Vitality responded to a email I send and said this would be rectified. I have now been billed again and I am still waiting for a refund
Helpful (0)
Replies (1)0
Replies (1)
Discovery Vitality & Vitality Mall's replyOfficial
07 Jan 2016, 10:08Hello siobhanbenn,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you with feedback.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you with feedback.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply07 Jan 2016, 10:08
Official
Hello siobhanbenn,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you with feedback.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you with feedback.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality