1 reviews | Active since Jun 2014
Bait advertising
1) I joined Virgin active gym and vitality was subsidizing the cost by 80%. I paid a large joining fee and now Vitality reduces their subsidy to 75% resulting in an increase of 35% when Virgin 's increase was just 7.6%. I would not have joined had I known I would have increases of 35%! Emailed Barry but as previous complainants indicate, he does not respond.<br> <br> 2) I achieved my gym goals and was rewarded with a smoothie voucher to redeem but after ordering same, I was told the voucher was invalid!<br> <br> 3) The discovery insure ad says free Car Hire with discovery insure. Not so, both my wife and I pay almost R100 in total pm for this FREE service.<br> <br> Come on get your act together, until then be warned members of the public!
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We have referred this query to one of our Service Specialists to contact you and resolve.
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Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment.
We have referred this query to one of our Service Specialists to contact you and resolve.
Your reference number is ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
