Bad software again

1. I have a Samsung S9+ with a S2 watch,, my wife has a Note 5 with a Gear Fit watch. The IT software developers have done it again. They have re written the software and now we cannot load our points via S- Health.

I have offered on numerous times to be a beta tester, so that this thing does not happen.

I now have to take screen shots and email them in. This is time consuming. I feel that that the software developers should be made to go and sit in the call center and deal with the complaints themselves.

Hats off to the call center personal for their very calm and professional way they must handle all the irate customers.

Please please stop updating the software and then finding it is not working.