BAD SERVICE

<p>We are having a problem since 3 month to get our points from training runs since over two month. Every time we are calling the call centre we get other excuses. BUT this time the person toped everything. </p> <p>Beside countless reasen he brought up why it is not working ( all our fault) he finely came up with the theory that my wife is running to slow. Her everage speed of 5,35 minuten / km omn a 23km training run is to slow. As I tried to explain to him that this will be 11.2km/h he did not understand. I finaly gave up when I ask him when she runs 1km in 5 minutes how long will it take to run 2km. His answer "2.5minutes". Sorry discovery but really??? I will not mention the name but the call reference (30minute) is #***. </p>