AP
Andre P

1 reviews | Active since Jul 2011

03 Jan 2017, 11:17

Bad communication

<p>Discovery Vitality has removed the online assessments such as Wellness and online assessment from the website. Members cannot get these points anymore, as it has been removed without informing me. (It might have been in the fine print, but I have not seen it). I have many policies etc. linked to Vitality. How can they remove this - thus making it harder to reach gold status, if they did not inform the members?</p> <p>This is extremely unprofessional from them, and the communication is also terrible !</p> <p> </p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply03 Jan 2017, 11:24
Official

Good Morning Andre

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team