Bad and *********** service

<p>I have been a member of Virgin active through the Discovery vitality partnership since 2007 and have always been a regular gym goer and have always attained my "36 visits per year"goal. In 2012 I was posted to go work in Lephalale, Limpopo where there was no Virgin active at the time I was there but I still tried to go to the gym as often as I could whenever I was in JHB. It turned out that I never reached my "36 visits per year"goal that year and my gym membership was cancelled In June due to that. I then rejoined in July the same year but the person who assisted me never asked me why I missed by 7 times so that I can state my case in order for them to reinstate my previous membership so that I can remain on that particular plan (pre 2010). Now, that I'm quering why the premier fee is so high I get told that this is what I should have done and that Discovery vitality can not meet me halfway with the fees but I did not know at the time that they can reinstate my old membership if I had stated my case that Lephalale had no gym at the time. I am not prepaired to pay R370 per month for premier membership when my husband who joined the same time as me is paying R250 a month due to a greedy sales person who just wanted to sign me up for a new membership. Please do something to meet me halfway.</p>