Atrocious service

<p>I have had to write to complain to Discovery Vitality numerous times, specifically about their app not working. I have written 3 times this week already to ask them where my points are for going to the gym. They then requested i send them a screen shot of my workouts, which I wasn't asking about, I was asking about the points I get upon entering the gym. I had to then go and request a print out from the front desk to take a screen shot of the print out and email it to Vitality. I STILL HAVE NOT GOT A REPLY. This after requesting that a manager calls me, because I had wasted enough of my time. The level of patience needed, only a Saint can provide dealing with Discovery Vitality.</p>