Apps Not Working Correctly

Im a Discovery health member but not vitality. Wanted to take part in this Vitality open thing that's going on. But it doesn't work.

It never updates anything from the app i was advised to download, the Samsung health app. I try to update manually by going onto the app and clicking "Sync Now" as suggested on the discovery help website but always returns the same error - "Something went wrong. Please try again Later.

Tried delinking and re-linking the app, deleted and downloaded again.

nothing. same result, same error message.

Almost the same as the Insure app, it only ever posted one driving trip. all the others it says its recording, says its scoring, but then it disappears like nothing ever happened.

Seemingly it would be useless for me to Join vitality or Insure because nothing would ever work