1 reviews | Active since Jul 2016
Apple Watch **** and Discovery refusal to provide proper support
<p>I have had issues with my Apple Watch since day1. I realized ages ago that Discovery was just looking to lure and hook people into a massive **** but now that the watch is giving me some issues like missing 2 weeks of data and not tracking movements properly, getting hold of Discovery is impossible. Mails are not answered and their phone line just leads you in a circle back to the website. They've even gone as far as to just delete posts on their FB page. I really want to know what they would charge me to get rid of this Apple Watch nonsense as I am seriously considering cancelling anything I have with Discovery after a run of bad service and lack of any sort of client 'care' from their various service providers.</p>
Good day Riyaaz
Thank you for contacting us.
We have escalated your query to our specialists to assist you.
Regards,
Vitality Team
Good day Riyaaz
Thank you for contacting us.
We have escalated your query to our specialists to assist you.
Regards,
Vitality Team
Yes. Let's see if they come back to me with anything useful or AT ALL.
Yes. Let's see if they come back to me with anything useful or AT ALL.
So I actually got to speak to someone who had the time to listen to all the problems I had been having with the Apple Watch situation. I am now awaiting the outcome of a 'review'. But I've already lost out on a couple of hundred rands due to this thing not working properly and previous agents not wanting to help. The story continues.
So I actually got to speak to someone who had the time to listen to all the problems I had been having with the Apple Watch situation. I am now awaiting the outcome of a 'review'. But I've already lost out on a couple of hundred rands due to this thing not working properly and previous agents not wanting to help. The story continues.