Apple Watch Rewards WHY cant we get a android Watch??

These are emails going back and forth with myself and dicovery about the apple watch reward and there response is pathetic i am so disappointed in the service i received!!!! So if you read the emails which i copied and pasted here, you will see that i can't get a reward because i don't have a apple watch how do they cater for there other clients? Category selected: Fitness devices Query: Hi i would like to know why for for the vitality active rewards you offer a apple watch but not the samsung watch? i would like to receive rewards and get a watch but i cant as you don't offer the samsung gear watch. A lot of people have android phones and you don't cater for that which does not seem fair. i would just like to know the reason for this. Kind Regards Tyrone DISCOVERY Thank you for your recent contact with Discovery Vitality. Our new Vitality Active Rewards with Apple Watch benefit is part of a global collaboration with Apple and is hence only available on Apple Watch at this stage. Vitality continues to cater for various device preferences – our members can use their preferred fitness device to track their activity and earn rewards by downloading the Discovery app onto their iOS or Android smartphone. Also, with Vitality HealthyCare and HealthyGear, Vitality members can get up to 25% cash back on various fitness devices at our partner stores. We’re committed to our entire Vitality community and are constantly looking for ways to enhance our benefits so please keep an eye out for new developments. If you have any more queries, please visit our online Vitality support page: www.discovery.co.za > Vitality > Vitality Support for a range of troubleshooting options. ME Hi So if its a global collaboration with apple. what does this mean on your web site. (Apple is not a participant in or sponsor of Vitality Active Rewards) if they not a sponsor how are dicovery only able to give apple watches as rewards and not a Samsung or another android smart watch? ME Hi I am still waiting on a response on the smart watch subject, i have not received any information on my last email. And i think the reason is Discovery have no reason for why they only have a apple watch reward and not a android watch. How can you cater for only some clients, when you should cater for everyone who is able to apply for the reward. Just because i don't have and iphone i cant get a smart watch. Like your websites implies (Apple is not a participant in or sponsor of Vitality Active Rewards) which from my understanding MEANS you should be catering for all you clients! I hope to receive a response to my queries ASAP. Kind Regards DISCOVERY Thank you for your email regarding Vitality Fitness Device and Active Rewards Please note that you can also use the following Fitness devices that Vitality has partnered with to get rewards You can link the following devices and apps directly to Vitality: • Garmin • Polar • Fitbit • Fitbug • Withings • MisFit • Apple Watch • Jawbone • S Health / • Samsung – the Gear watch tracks heart rate. The S-Health app tracks steps on newer Samsung models, and select other Android compatible phones. • iHealth. And also these are the smartphones that you can use that are partnered with Discovery App • The Discovery mobile app is currently only available on Apple iOS devices and Android smartphones – this decision was made because most of our members use these devices. • We are constantly monitoring the growth of other operating systems like Windows and Blackberry and currently considering a mobile solution if these options become viable. If they do become available in the future, we will let all our members know through our Vitality newsletters, on our website and our social media pages If you have any more queries, please visit our online Vitality support page: www.discovery.co.za > Vitality > Vitality Support for a range of troubleshooting options. Regards Vitality Servicing Team ME Hi So i am just trying to understand your first email you rep**** to me the excuse for only having the apple watch for a reward was because its part of a global collaboration with Apple , then when i send a email saying that you site says that apple is not a participant in or sponsor of Vitality Active Rewards) now your excuse is your decision was made because most of your members use this device which sounds like ******* to me. And the Samsung Gear monitors your heart rate your steps you can also see how much water you drink and so much more. Look at the attached pictures there is no excuse for discovery not to give the watch as a reward. Yes you have all these other devices but you don't pay it in full if your client achieves there goals so whats the point. If you can show me statistics that more of your clients have iphones that would be great because i would like to know where you got that from!!! And if i can't get a apple watch with the rewards what reward do i get in terms of gear wear? Like i said before, how do discovery cater for their other clients? If you can't get a gear paid in full for achieving your goals? And i would like to know what the samsung gear can't do in therms of reaching the goals discovery need to supply there clients with the watch. The watch can track everything samsung was one of the first to bring a smart watch out so i don't see the apple watch doing anything the samsung gear can't. i would like your next replay to have some decent facts on why you cant supply your client with rewards like a samsung gear and as you can see i am not going to just let it slide until i have some solid reasons from discovery. I would actually like to add these emails to a discovery blog and see what other people think about this. DICOVERY Thank you for your email regarding your Apple Watch query The only way you can be eligible for an Apple watch is as follows: Who is eligible for the Apple Watch benefit? To qualify for this benefit: a. iPhone 5 or later is required to use Apple Watch. b. You must activate Vitality Active Rewards. If you haven’t yet activated it, do so today by downloading the latest version of the Discovery app and clicking on Vitality Active Rewards under ‘Vitality’. c. You must have a Discovery Gold Card or higher. If you don’t have a qualifying Discovery Card, you can apply for one or request an upgrade on www.discovery.co.za. You can also call us on ***. If you do have a qualifying Discovery Card, it must be in *good standing. d. You need to have a Discovery Card limit of at least R15 000 and an available balance of at least R5 000. You can request a limit increase online or on ***. e. You need to be either the main member or secondary adult dependent on your Vitality policy. f. There must not be an existing Vitality Active Rewards with Apple Watch benefit on the policy. *Your Discovery Card account is in good standing if it is open, active and not in arrears for more than one month. Your account is not in good standing if you need to undergo debt counselling You will pay a R350 non-refundable activation fee for the Vitality Active Rewards with Apple Watch benefit. If you meet all your weekly Vitality Active Rewards goals for 24 months, Discovery Vitality will fund your Apple Watch in full. If you don’t meet your goals, your Discovery Card will be debited by a monthly amount (penalty) that is calculated as a percentage of the retail price (pricing subject to change). If you have any more queries, please visit our online Vitality support page: www.discovery.co.za > Vitality > Vitality Support for a range of troubleshooting options. Regards