Apple watch fitness charges

Cannot believe that Discovery have charged us for not receiving our fitness goal for our Apple watch right before the lockdown period and into it - an amount of R 333 was taken off my account a couple of days ago. Right before the lockdown - people were afraid to go to gym and were sorting out things for lockdown period and not focussed on getting fitness goal at the time. Discovery have not helped us at all during these very difficult, crazy times and I just feel that they could have been a little more lenient in terms of these goals and not so quick to bill us even more than we are paying already. But I suppose business is business as they say....