JL
Jacques L
1 reviews | Active since Dec 2015
09 Dec 2015, 19:21
Apple watch code invalid
I have bought the Apple Watch through the Active Rewards benefit and have received my proof of payment code on Wednesday 9 December 2015.<br> <br> Arriving at the Cresta iStore to collect my watch, I am told my proof of payment code was INVALID and FAULTY.<br> <br> After 30 mins calls to the Call Centre my call has not been resolved i<br> <br> So far it has been an unpleasant experience.<br> <br> Call Centre advised to wait indefinitely until it has been resolved.
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Discovery Vitality & Vitality Mall's replyOfficial
10 Dec 2015, 11:13Hello Jaaklab,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply10 Dec 2015, 11:13
Official
Hello Jaaklab,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality