jJ
jaydylrodda J

1 reviews | Active since Jul 2016

08 Jul 2016, 12:04

Apple watch Cancelled

<p>after having the Apple watch benefit active for the past 7 or so months i get an email saying my account/contract has been cancelled and i owe Discovery R5161.61 for the Apple watch, this due to the fact that two debit orders did not go through.how am i meant to know they did not go through ???? i was not notified that any of my debit orders had failed and now they have Threatened an ITC Listing and legal action if i do not pay for the watch in FULL by the start of August. not one email or sms saying it had not gone through . but if discovery decide to amend the contract when they want i have no say and ijust have to just trust that they are not trrying to ***** as much money from me as possible by changing all the Ts and Cs . this is utter Bull an i cant believe that they treat their customers like this . i will never say another good word about Discovery thanks to this treatment and they can take the watch back for all i care as i will not be paying a cent to them. </p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply08 Jul 2016, 12:38
Official

Hi James

Thank you for your post.

We will investigate this query and one of our Service Specialists will contact you to resolve.

Regards,

Discovery Vitality