zZ
zarahj Z

1 reviews | Active since Feb 2017

17 Feb 2017, 15:48

Apple Watch Benefit - no stock

<p>I activated the Apple watch benefit on the 24th on Jan, and went into store on the 25th. They did not have any stock. I was put onto the waiting list. It has now been 3 weeks and I have moved from number 14 on the list to number 10. This is a ridiculous waiting period! Nothing on the website indicates that there is any stock issue. Is anything being done from Vitality’s side? There is a serious lack of communication. The iStore staff informed me after my 3rd return to the store that this takes anywhere from 3 to 8 weeks to get stock.</p> <p> </p> <p>Members should be informed about the waiting period before we pay the activation fee.</p> <p>There are limited colours available for members activating the benefit, why would there not be ample stock available if there are so few options?</p>

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply17 Feb 2017, 16:45
Official

Good day Zarah

Thank you for contacting us.

We are aware of the stock challenges Apple is facing, Apple is addressing the challenges in this regard. Should you have any voucher expiry concerns please contact us and we will be able to advise accordingly.

Regards,

Vitality Team