APPALLING SERVICE

<p>Like many Vitality members, I am finding it increasingly difficult to earn Vitality points. </p> <p> </p> <p>However, what is even more frustrating is trying to get Vitality to allocate the points that I earned.</p> <p> </p> <p> I had my blood pressure tested and, when I sent in the results, the bonus points were not allocated.</p> <p> </p> <p>it took almost a MONTH of phone calls, emails and SMS's to recify the problem. All I got were empty promises from highly incmpetenet and disinterested staff. </p> <p> </p> <p>Discovery Vitality is worse than some of the government departments. . . . and that, by the way, is no compliment. </p>