app down again - long hold

almost 7 minutes before speaking to an agent but you cannot log a call for it. So we just sit on the phone and wait.Why don't you all go and work for the municipality!<br> Really discovery get your act together, I will seriously be looking at the alternatives. Get back to me and lets jack up the service. Put a call back process in place.<br> Work like your guys in discovery card.... no wait that's right they work for FNB!!<br> and please call me on the number listed Tx