JS
James S
1 reviews | Active since Jan 2013
06 Apr 2016, 18:24
Another complaint for the discovery app
On the 3rd of April (which was now 3 days ago and over the 38 hours discovery states) I walked over 10k steps which then counts for the new rules 100 points, this has yet to be reflected on my account. As I got an apple watch if I don't meet my goals I will be forced to pay, this however is not valid if I am meeting my goals but the application which discovery relies upon does not work correctly. This is now the second complaint
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
07 Apr 2016, 10:12Hello Jamessolomon,
Thank you for your post.
We have referred this matter to our Vitality Device Team to investigate and contact you to resolve.
Regards,
Discovery Vitality
Thank you for your post.
We have referred this matter to our Vitality Device Team to investigate and contact you to resolve.
Regards,
Discovery Vitality
Discovery Vitality & Vitality Mall's reply07 Apr 2016, 10:12
Official
Hello Jamessolomon,
Thank you for your post.
We have referred this matter to our Vitality Device Team to investigate and contact you to resolve.
Regards,
Discovery Vitality
Thank you for your post.
We have referred this matter to our Vitality Device Team to investigate and contact you to resolve.
Regards,
Discovery Vitality
