AW
Alan W

1 reviews | Active since Apr 2011

26 Feb 2015, 18:59

An accumulation of events - not following through

I have had quite a few months with this crowd. The last complaint on Hello Peter was met with fumbling and a solution that did not suit me, which I eventually just let go when it just got more and more out of hand. Then there was the call when the Dentist overcharged and I had to pay back the money to Discovery.<br> <br> The latest is that I just want to access my results from my wellness day on 8 December 2014. I cant get it done. I was asked to send screen shots (I am not sure how that will help) about three weeks ago and no one got back to me. <br> <br> I see that the wellness day was paid for. I want my results. I can see that it happened the date and a small piece of the information is on the system, but I cannot access the results. The agent said she could, but I cant get you to send them to me.<br> <br> I have been working on my health since the wellness day and I want to compare the results then and now.<br> <br> Please can I have my wellness day results - AND I DON'T WANT TO JUMP THROUGH HOOPS TO GET IT. <br> <br> I have been down that road with NO RESULT for all MY trouble.<br> <br> <em>(Supplier name changed from Discovery Health to Discovery Vitality &amp

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply27 Feb 2015, 12:00
Official
Hello Principle,

Thank you for your post.

We have referred your query to the relevant team to assist further.

Regards
Vitality Servicing Team