1 reviews | Active since Jun 2016
Almost a month and still no assistance
<p>Since 29 May my Mapmyfitness hasn't uploaded. I was told to take screen shots of my workouts and send it through to discovery. All I keep getting is reference numbers without any assistance.</p> <p> ********** 235, ********** 281, ********** 118, this is only some of my reference numbers of my workouts sent to them. Because they don't allocate my workouts, I lose out on my rewards but so does my team. </p> <p> </p> <p>I get emails apologizing for the turnaround time that hasn't been met yet it still isn't fixed after being escalated?</p> <p> </p> <p>Is this finally going to get fixed? Is my team going to get their rewards? Am I going to be reimbursed for the watch payment if it goes off? Is Mapmyfitness going to start connecting?</p> <p> </p> <p>I have spoken to many medical professionals and they all stating their hate towards Discovery for their unrealistic point systems and by placing their members in danger because of dangerous heart rates for long periods of time just to accumulate points..... What is Discovery doing about this? Don't you care about your members? I think a legal class action should be bought against Discovery by its members to make Discovery realize what it is doing... Because unfortunately Discovery doesn't seem to care because members are complaining without any solution in sight.</p>
Dear Jenny
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
Dear Jenny
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
