MJ
Morne J

1 reviews | Active since Dec 2014

14 Feb 2017, 11:23

Akin to *****ing

<p>I canceklde my vitality rewards dor 31 January 2017</p> <p> </p> <p>Discovery vitality now wont pay out the healthyfoods cashback after 14 Jan as this is when that "cycle" ends.</p> <p> </p> <p>I would expect them to pay out the cash back due before the close of the account or they need to refund vitality subscription until the date the rewards ended.</p> <p> </p> <p>Otherwise this is akin to *****ing from clients.</p>

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply17 Feb 2017, 10:41
Official

Good Morning Morne,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team