Activity not honoured, no response to support email

<p>One of my activities did not show up in the Discover app under "Discovery Active Rewards", even though the activity did show up correctly on my phone (connected Garmin device).</p> <p> </p> <p>Following the links in the app, I sent a request to support, giving my vitality number, and a screen shot of the activity, describing the issue. No response (after 5 days), and the app does not show the activity, thus no smoothie this week.</p> <p> </p> <p>Disappointing service.</p>