TS
Timothy S
1 reviews | Active since Jul 2013
03 Nov 2015, 08:00
Active Rewards rule change or bug?
I have been a huge fan of the new Vitality Active Rewards programme since it started a few weeks ago, and have recommended it to all my family and friends. I have enjoyed the challenge of reaching my weekly goals. But since midweek last week, it seems the \rules"for points allocation have either changed or there is a bug in system. I only get my device bonus points (50pts) instead of the full allocation for the day (200pts). And it seems that they do not count gym and device points on the same day - which they did only a week ago.<br> If rules are changed deliberately"
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
03 Nov 2015, 10:15Hello toadie1979,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply03 Nov 2015, 10:15
Official
Hello toadie1979,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
