GR
Gavin R

1 reviews | Active since Oct 2014

04 Feb 2016, 19:34

Active rewards lacks logic

I started using active rewards recently last. <br> <br> What was interesting though was the 2016 changes.<br> <br> I achieved all my goals and was enjoying the additional challenge each month.<br> <br> In 2015, my goal n increased to 650, which meant that I needed 4 gyms or (a park run and one gym)etc to reach it.<br> <br> What was crazy was that I was building up to the additional amounts and the points adjusted but not the goal. which changed the goals completely. I have not reached them since but the number stays the same.<br> <br> I also thing its a bit crazy to increase the goal each week. Essentially if one has children or a marriage they can't compete. It seems as though, Discovery expects everyone to become athletes.<br> <br> I am not sure they know what they are trying to really achieve. I though Discovery was more smarter than the average insure.<br> <br> Maybe not.<br>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply05 Feb 2016, 18:43
Official
Hello Gavin Roberts,

Thank you for your comment.

We have referred this query to one of our Vitality Specialists to contact you and resolve.

Regards,

Kholofelo Marutha
Discovery Vitality