Active rewards and watch are STILL NOT working!!!!

I have tried the vitality page on FB as well as emailing fitness devices and STILL this issue of missing points has not been resolved and my points not allocated to me. (some do however show on points monitor but NOT active rewards and as a result i will be paying for apple watch!!!!)<br> There is clearly an issue on your side yet all i get is very rude replies on FB and automated messages via email.<br> The whole experience is MOST ANNOYING and i am ready to throw the watch away and cancel my discovery card and vitality as this seems to be a **** to just cheat clients. <br> screen shots have been sent as requested<br> please action URGENTLY and as you can see there are many unhappy customers.... <br> ref number: WRefNo#***#- -MailRef#***#-