Active Rewards a Joke

I have two issues with this company:-<br> <br> The first one:-<br> <br> During the period 16-22 January I achieved my goal for the week of 350 points however Discovery have indicated I have not achieved my goal. I have made three calls to then to resolve the issue and they have not. The reference numbers for the calls:- 28/01/2016 ***), 02/02/2016 ***) and 09/02/2016 (no reference emailed as per request). I received an sms yesterday indicating my credit card will be debited for the Apple Watch. I find this unacceptable. <br> <br> The second issue:-<br> <br> We moved the medical aid to my husband being the principal member and he is making all the contributions even for Vitality. In December I called Discovery and informed them of the change. They indicated to me the last debit order for Vitality will be in December. In the 01/02/2016, they debited my account with the amount of R269, I called them on 02/02/2016 ***) and they have still not refunded this money. <br> <br> I am really losing my patients with this company and really doubting their integrity. They do not practice what they preach and their service is declining.