1 reviews | Active since Jun 2016
Active reward point are getting unfair
<p>So like many other active reward members I was extremely excited about the Apple Watch situation as I gym at least 5 times a week and walked on average 10k to 12k a day with regards to my work and vitality was finally going to give us a reward that we could walk towards </p> <p> </p> <p>when I joined the program's there points where low and got higher as I achieved them but never past an unreasonable amount where I don't have to adjust my whole entire life style to just being active and nothing else </p> <p> </p> <p>so recently my points have reached 700 points after only being 600 points for 1 week. Now I know if I get the 700 points it's going to move to 800 points </p> <p> </p> <p>now with the new changes it is nearly impossible for me to reach 700 points as it is. So bought my issue up with vitality complaints department and revived a copy and pastee answer </p> <p> </p> <p>so I said to them that I already Gym now 5 times a week for over and hour at a time.. Walk 10000 steps or more and play a round of golf at least twice a month but I can only earn 100 points a day for all three .. So there reply was sorry to hear there is no need to worry the points will never pass 1200 and it will come down after 6 weeks or so.. And that I should join runs and park runs and so on</p> <p> </p> <p>now please I am not a runner and should bot be told on how I must be active and excersise. I have always been an a bribe member and a person but we all also have lives to live jobs and careers we need to attend to. Since when was going to gym eating healthy walking the steps and playing golf not active enough.. Iv now adjusted my work out slightly but the heart rate doesn't work weight training so now I have to 1 hour or so weighted excersice then now try get thru a 30 minute vigorous work out to achieve points and if that work out is also not up to stranded then I won't get my points and if it is then next week it will go up again </p> <p> </p> <p>this has become a big problem and I am very unhappy about this the point of all of this was to reward being active now it's no you being to active hear is an impossible goal to achieve so that you can pay for your watch in full. </p> <p> </p> <p>Please this issue needs to be revised you starting todos courage people from achieving the goals and putting them in a financial burden out of the reach of control you are punishing the people you achieved the goals in the right way for the few that cheated </p> <p> </p> <p>The programs is a great idea and have enjoyed it.. But you have now gone the wrongs way and started discouraging people </p> <p> </p> <p>my my points need to be changed it is impossible for me to reach the current goals required of me. </p> <p> </p> <p> </p>
Dear Mark
Thank you for your post.
We cannot find your Discovery membership number or details. To help with your query, please send your membership number, ID number and contact numbers to *** and we will assist with this query.
If this is urgent, please contact Vitality on ***.
Regards,
Discovery Vitality
Dear Mark
Thank you for your post.
We cannot find your Discovery membership number or details. To help with your query, please send your membership number, ID number and contact numbers to *** and we will assist with this query.
If this is urgent, please contact Vitality on ***.
Regards,
Discovery Vitality
