1 reviews | Active since Jun 2017
Activation of Healthy Weight Loss Benefit
<p>On the 24th of May I comleted the Vitality Health Assesments, at a Wellness Day held at my placce of work, Jones Laing LaSalle. A week later I call Vitality to enquire why I have not received my points, or an invitation to join the Healthy Weight Loss program, as my weight, BMI and waiste circumferance qualified me.</p> <p> </p> <p>I received all my Vitality points in the second week of June, but the weight loss rewards was not activated. I have emailed 3 times, and called in twice in the last 2 - 3 weeks to enquire why the benifit program has not been activated for me. I am alsways told this is a back office function (what does that even mean to me?) and that I will get feedback in 24 hours. I never get feedback, the program is still not activated for me.</p> <p>Please activate the reward benefit program for me. You have all my results on my profile, and you can see that they meet the qualification requirements.</p> <p> </p> <p>Cathleen</p>
Good day Cathy
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good day Cathy
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
