ABSOLUTELY PATHETIC SERVICE FROM DISCOVERY VITALITY

Absolutely pathetic service

It has been 3 weeks and I am STILL waiting for you to address this matter. I will give you the details again despite having done so twice already on the phone.

I selected 3 vouchers for clicks because I was about to spend R300 at clicks. The vouchers however did not work and therefore I request that you change them to woolies vouchers or refund me.

Now I am emailed and called to be told I have been issued new CLICKS VOUCHERS. This is a joke. My emails say NOT CLICKS, WOLLWORTHS.

Then your people tell me because they have been issued (I have never received them by the way) I cannot get woolies vouchers.

1) your staff should be capable of reading 2) is it your policy to make customers pay for employee mistakes?

For goodness sake, pull yourself together and send me the WOOLWORTHS VOUCHERS