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Christelle C

1 reviews | Active since Mar 2019

14 Mar 2019, 15:04

A waste of time and money

I have experienced various issues regarding my Vitality account and I was only a member for two months. At the rate I was spending extra money trying to get points, figuring out why I am not getting points and trying to connect my new Garmin watch to the app - I gave up! I feel that at the end of the day the money you pay for Vitality and the rewards you get back will be more ore less the same. So - to spare yourself the headache of constantly trying to figure out why your activity points aren't showing , or why your watch is not connecting to the app or doing useless health assessments at your own cost ( I did the fitness and dietitian assessment which was pretty pointless) just to get Vitality points with no return on my claims. If you are a fit and healthy person do not do these assessments they are really not worth the effort, time and money! I think the data traffic of all the users with their various activities , devices and rewards are just too much for the Vitality apps to handle. Points and rewards get lost all the time and at the end of the day you lose money and time trying to fix it!

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