A very bad cellphone app

For as long as I have been on this medical aid and for as long as I had the cell phone app, I have never been this frustrated. Myself and my wife did so workouts that were recorded by both S health and Runkeeper but they do not appear on the APP. Some points are laoded on the vitality dashboard but not on the vitality active rewards. We end up not meeting our weekly goals etc...even worse some points are not linking at all. In the last 24 hours alone I got more than 10 errors evrytime I tried using your useless APP. When I think of the fact that we pay over R8 000 to discovery for the products we hold with you and what we get in return is mediocracy...you should be ashamed of the level of service.