A broken broken system
<p>At least once a month I have to take time out of my day to phone Vitality to find out why one of my Apple workouts isn't reflecting! I hate having to double check every week that your systems haven't bugged out. The latest issue is that a workout I did on Tuesday STILL isn't reflecting.</p> <p> </p> <p>When I phoned the call centre, it shows as I did it on Wednesday (which I certainly didn't). It also doesn't allocate any points even though my average heart rate is 176bpm and the duration reflects as 31 minutes. I'm so tired of Discovery.</p> <p> </p> <p>I can't wait till my Apple Watch is paid off so I can get rid of everything I have with Discovery because I can only imagine what a mission it will be to claim from you.</p>
Dear Juan
Thank you for your post.
We have referred this query to our Device Specialists team to investigate and contact you to resolve.
Regards,
Discovery Vitality
Dear Juan
Thank you for your post.
We have referred this query to our Device Specialists team to investigate and contact you to resolve.
Regards,
Discovery Vitality
