JS
James S

1 reviews | Active since Jan 2013

27 Mar 2016, 07:05

30km cycle for 2 hours and not one point

Yesterday the 26th of march i went for roughly a 30km cycle using a heart rate monitor. Based on my average heart rate, time and diatance i was meant to get around 1500 points, however all that showed in the app was more that 10000 steps and 100 points (this when i did over 13000 steps) <br> <br> Im complaining as if i dont acheive my goal o will need to pay back for the apple watch, thos is not however fair if i am meeting the target but the app which it is based on does not work

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply29 Mar 2016, 12:29
Official
Hello Jamessolomon,

Thank you for your post.

We will investigate this query and contact you to resolve.

Regards,
Discovery Vitality