1 reviews | Active since Aug 2011
3+ Months to transfer apple watch to my wife name.
<p>What a nightmare it has been to try and transfer the apple watch from my name to my wife. We comply with all the requirements, submitted all the required documentation, paid the transfer fee of R350 and have yet to experience a glimmer of joy from a service agent who can provide appropriate responses to questions I pose in an effort to ensure that all requirements have been fulfilled. Instead, I receive emails saying that everything is in order, apologies for the inconvenience... blah blah blah. When I respond to that email for confirmation that everything is in order, I receive an email to inform me that they (vitality) has not received any documentation???</p> <p>To top it all off, I have already paid the transfer fee of R350, and have been forced to pay the monthly premium of the watch because vitality is unable to employ competent staff who is able to responds appropriately and assist the client (me) by taking the process from start to finish. </p> <p> </p> <p>Throughout the 16+ emails, I do not think I have had received responses from the same vitality consultant who KNOWS what is going on!</p> <p> </p> <p>VERY UNSATISFIED VITALITY CLIENT!!!!</p>
Dear Edmond
Thank you for your post.
We are busy investigating this query and one of our Vitality Specialists will contact you to assist.
Regards,
Discovery Vitality
Dear Edmond
Thank you for your post.
We are busy investigating this query and one of our Vitality Specialists will contact you to assist.
Regards,
Discovery Vitality
