1 reviews | Active since Jan 2017
2 months of dealing with *********** staff
<p>For two months, I have had an issue with my S-health app syncing with the discovery app. Two months where I have probably used 2.5 hours of my airtime calling. 6 times I have called to speak to a manager but they are always conveniently in a meeting. I have been promised by several staff members that their managers or superiors will call me but no one has. I have requested to speak to Quazi or Quami but he refused to speak to me. </p> <p> </p> <p>This is out of hand. A company like discovery should not provide its valued customers with such pathetic service. They are happy to grab your money but will not give you what you pay for. </p> <p> </p> <p>If this is not resolved immediately, please cancel my contract. I am happy to move to a better company with competent staff. </p>
Good Day Jake,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good Day Jake,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
